Monday, March 17, 2014

Terrible OfficeMax Pricematch - Customer Service

Been trying to pricematch a monitor from amazon/newegg/B&H to officemax because I have a gift card to spend. It has been quite the process and thought I would share how stupid their policies are for pricematch.


  1. Pricematch to amazon for $214.97 ($249.99 on officemax)


Hello Austin,
We do apologize, unfortunately at this time we are unable to process your price match request from Amazon. OfficeMax is not able to price match a competitor that does not have a physical retail store location in the continental U.S.
For further details on our Price Match Guarantee, please visit: https://www.officemax.com/customerservice/customerService.jsp?
OfficeMax thanks you for the opportunity of servicing your future business and personal supply needs. If we can be of further assistance please do not hesitate to contact us.
Thank you for choosing OfficeMax!


    2. Pricematch to B&H because they have physical store in New York. 

Dear Austin,
Thank you for your recent inquiry, as this is a $44.00 price match and this retailer only has 1 physical store in the US in New York, I cannot approve this match, I apologize.
OfficeMax thanks you for the opportunity of servicing your future business and personal supply needs. If we can be of further assistance please do not hesitate to contact us.
Thank you for choosing OfficeMax!



SERIOUSLY OFFICEMAX??????????? How does only having one store in not qualify?

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